Legal Notice
All notices from The English Cottage LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The English Cottage LLC shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at: The English Cottage LLC, 330 Long Hill Road, South Windsor, CT 06074 USADelivery shall be deemed to have been made by You to The English Cottage LLC five (5) days after the date sent.
Copyright Notice
All content appearing on this Web site is the property of:The English Cottage LLC
Copyright © 2017 The English Cottage LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 The English Cottage LLC. All rights reserved.
Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The English Cottage LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The English Cottage LLC or any third party, except as expressly granted herein.Terms of Use
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The English Cottage LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The English Cottage LLC believes that customer conduct violates applicable law or is harmful to the interests of The English Cottage LLC and its subsidiaries.Privacy Policy
Last updated: February 10, 2017
The English Cottage LLC operates http://www.TheEnglishCottage.co.uk (the "Site").
Information Collection and Use
The information we
collect from you may be used in the following ways:-
·
Providing and improving the Site, based on your
information & feedback
·
To personalize your experience & better
respond to your individual needs
·
To process transactions
Your
information, whether public or private, will not be sold, exchanged,
transferred, or given to any other company for any reason whatsoever, without
your consent, other than for the express purpose of delivering the purchased
product or service requested by the customer
·
To send periodic emails
Information & updates pertaining to
your order, in addition to receiving occasional
company news, updates, related product or service information, etc.
If at any time you would like to
unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email
·
To administer a contest, promotion, survey or
other site feature
We do not sell, trade, or
otherwise transfer to outside parties your personally identifiable
information. This does not include
trusted third parties who assist us in operation of our website, conducting our
business, or servicing you, so long as those parties agree to keep this
information confidential. We may also
release your information when we believe release is appropriate to comply with
the law, enforce our site policies, or protect ours or others rights, property
or safety. However, non-personally
identifiable visitor information may be provided to other parties for
marketing, advertising or other uses.
By using the Site, you
agree to the collection and use of information in accordance with this policy.
Third Party Links
Occasionally, at our
discretion, we may include or offer third party products or services on our
website. These third party sites have
separate and independent privacy policies. We therefore have no responsibility
or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these sites.
Log Data
Like many site operators,
we collect information that your browser sends whenever you visit our Site
("Log Data").
This Log Data may include
information such as your computer's Internet Protocol ("IP") address,
browser type, browser version, and the pages of our Site that you visit, the
time and date of your visit, the time spent on those pages and other
statistics.
In addition, we may use
third party services such as Google Analytics that collect, monitor and analyze
this.
Communications
We may use your Personal
Information to contact you with newsletters, marketing or promotional materials
and other information.
Cookies
Cookies are files with
small amount of data, which may include an anonymous unique identifier. Cookies
are sent to your browser from a web site and stored on your computer's hard
drive.
Like many sites, we use
"cookies" to collect information. You can instruct your browser to
refuse all cookies or to indicate when a cookie is being sent. However, if you
do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your
Personal Information is important to us, and we implement a variety of security
measures. But remember that no method of
transmission over the Internet, or method of electronic storage, is 100%
secure. While we strive to use commercially acceptable means to protect your
Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is
effective as of February 10, 2017 and will remain in effect except with respect
to any changes in its provisions in the future, which will be in effect
immediately after being posted on this page. We reserve the right to update or
change our Privacy Policy at any time and you should check this Privacy Policy
periodically. Your continued use of the Service after we post any modifications
to the Privacy Policy on this page will constitute your acknowledgment of the
modifications and your consent to abide and be bound by the modified Privacy
Policy.
Shipping and Delivery
At this time, The English Cottage LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, The English Cottage LLC ships merchandise to the United Kingdom, Canada and Mexico. Contact us for shipping to other international locations, which may or may not be possible. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The English Cottage LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Sales Tax
The English Cottage LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The English Cottage LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The English Cottage LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The English Cottage LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The English Cottage LLC.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The English Cottage LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The English Cottage LLC.
The inclusion of material on this server does not imply any endorsement by The English Cottage LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The English Cottage LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Return Policy
The English Cottage LLC Return & Refund Policy:
Carefully review your shipping and billing information for
accuracy before submitting your order.
The English Cottage
LLC is totally committed
to customer satisfaction. Please contact us to process your return by
calling 860-461-4888 Monday-Friday 8:00 AM – 6:00 PM EST or email us at Donna@TheEnglishCottage.co.uk
IMPORTANT NOTICE CONCERNING REFUNDS:
As soon as you return
your item to us and it is received into our system, we will expeditiously send
a refund request to your bank. Please note that while the funds are instantly
deducted from our account, some banks may take 5-7 business days to process and
post these refunds to your account.
We do not refund shipping or
freight charges on any orders or returns.
GENERAL RETURN POLICY:
Most products qualify for free exchange or
replacement for 30 days from the date your order ships. See
below for exceptions with food/foodstuffs/tea/clearance items. The product must be in its original condition,
unused and in its original packaging. If we do not receive your return in its
original condition, a service charge of $9.49 will be deducted from your
refund. We do not accept returns or exchanges on any products after 30
days from the date your order ships.
If you would like assistance in returning an
item, please contact our customer service department at 1-860-461-4888 or email
us at Donna@TheEnglishCottage.co.uk We will be happy to walk you through the
return process.
Clearance items are NOT eligible for return
RETURN POLICY FOR:
FOOD and FOODSTUFFS (including TEA):
We do not accept returns or exchanges for
food, foodstuffs or tea. All food,
foodstuffs and tea purchases are final.
CUSTOM and PERSONALIZED PRODUCTS:
Custom and Personalized Products do not qualify
for free returns or exchanges. Please
contact our Customer Service Department at 1-860-461-4888 or email us to
assist you.
Return Packaging
We need the original
packaging to be intact. Returned items in marked or damaged boxes may be
refused by the shipper. To avoid this, place your return item in a box or wrap
it to ensure its safety during the shipping process. We apologize for any
inconvenience.
Exceptions
Some products do not qualify for a pre-paid
return label because of their value, size, or weight. Please feel free to
contact our customer service department at 1-860-461-4888 or email us at Donna@TheEnlishCottge.co.uk and we will be happy to assist you.
Undeliverable and Refused Packages
If a delivery is refused
for any reason or considered undeliverable due to an invalid shipping address,
you will be charged a penalty that may include, but not limited to extra
shipping charges. Please proofread your order information before finalizing.
Payment Options
Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The English Cottage LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The English Cottage LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The English Cottage LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The English Cottage LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The English Cottage LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
